Privacy Policy

CMC NORTH AMERICA WEBSITE PRIVACY POLICY

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Introduction

CMC North America ("CMC North America" or "we") takes the privacy of your personal information very seriously and is committed to protection of it through compliance with this official privacy policy ("Privacy Policy") for https://cmcliftna.com known as "Website". This Privacy Policy applies to any visitor of our Website as well as to CMC North America customers (collectively referred to as "you"). This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting and disclosing that information.

Our Privacy Policy is governed by and operated in accordance with the laws, regulations, and treaties of the United States and we make no representation that our Website is operated in accordance with or governed by the laws of other nations or jurisdictions. If you choose to access the Website from other locations, you do so at your own risk and are responsible for compliance with any and all local laws.

Information we collect

This section of the Privacy Policy describes in detail the type of information that we collect when you use and purchase goods from the Website. The information we collect on or through our Website that you provide may include:

Personal information that you provide by filling in forms on our Website for example; your first and last name, your company name, email address, telephone number, date of birth, zip code, mailing address. This includes information provided at the time of creating an account in our Parts Store, subscribing to our newsletter or similar communication and purchasing products from our Parts Store.
Records and copies of your correspondence (including e-mail addresses), if you contact us.
Details of transactions you carry out through our Website of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.
Location Information. If you tell us where you are (e.g., by allowing your mobile device to send us your location or by entering your city, state and/or zip code information), we may collect information about your location and use that information to provide you with location-based information. If you want to deactivate this feature, you can deactivate location services on your mobile device.

In addition to the information you provide us voluntarily, we collect certain information from you automatically when you access and use our Website. For example:

Information Collected by Servers. Our servers (which may be hosted by a third party service provider) collect information from you, including the referring/exit pages, your browser type, domain name, date/time stamp for your visit and your Internet Protocol (IP) address (a number that is automatically assigned to your computer or device when you use the Internet). We use this information for a variety of reasons, including to improve our Services to you, analyze trends and purchasing habits, administer the Website and monitor for fraudulent activities.

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Cookies. We use cookies to collect information to better serve you and for sales and marketing purposes only. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our Website and allow us to enhance and personalize your online browsing and shopping experience. For example, we use cookies to remember the items in your shopping cart and to recognize you when you return to our Website. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (e.g., Safari, Chrome or Internet Explorer) settings. If you turn cookies off, you will not have access to many features that make our Website more efficient and some of our Services will not function properly.

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Third Party Analytics. We may use third party service providers to help analyze how users use the Website. These providers typically use cookies to collect information such as how often users visit a website, what pages they visit and what other sites they used prior to coming to a site. We use this information to improve our Website.

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Third Party Links and Websites. We may from time to time contract with advertisers or other third parties who place information, advertisements, or other promotional material or links on our Website. If you click on an advertisement or other link provided by a third party and leave our Website, whether through a link or through visiting another website framed within our sites, you are subject to the terms and conditions and privacy policies of these advertisers or other third parties. We do not have responsibility for or access to the information collected by these third parties.

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Do-Not-Track. Currently, we do not honor "do-not-track" requests. Our information collection practices operate as described in this Privacy Notice independent of any "do-not-track" choice You make.

How we use the information

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We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products or services that you request from us, including marketing communications and promotional offers.
To fulfill any other purpose for which you provide it.
To qualify customers and provide information to them according to their interests and needs.
To provide post-sale information concerning their product or other products.
To provide you with notices about your account/subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Sharing of information

We do not sell information to third parties. We provide information to our dealers and service providers in our network in order to serve your needs better.

Correcting information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an e-mail at the email address provided below to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

info@cmcliftna.com

Payment

We do not store credit card or other similar payment method information. We use third-party payment vendors.

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website and will be reflected in the "effective date" as displayed at the bottom of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Data security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Children

Our Website is not intended for children under 13 years of age. Consistent with this and the Children's Online Privacy Protection Act, we do not intend to, or knowingly, collect, use or disclose personal information from children under 13 years of age. If you are under 13 years of age, do not use or provide any information on this Website. If it is determined that a child under the age of 13 has provided us with personal information, a parent or guardian of that child should contact us at the email address or phone number listed at the bottom of this Privacy Policy to delete this information from our records. We will use reasonable efforts to delete the child's personal information from our existing files.

Your California Privacy Rights

California residents may request a list of certain third parties, if any, to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. To request this information, please contact us using the details provided below at the bottom of this Privacy Policy.

How to contact us

To ask questions or comment on this Privacy Policy and our privacy practices, please contact us at:

Telephone: (978) 712-4950

E-mail: info@cmcliftna.com

Address:
200 Danton Drive
Methuen
MA 01844

Effective Date: August 20, 2026